Legal
Terms of sale
Short, because the important parts are short. Last updated 12 January 2026.
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1. These terms
These terms apply to all sales and purchases by RePallet Co. LLC (“RePallet Co.”, “we”) unless we have signed a separate written agreement with you that says otherwise. A purchase order that contains conflicting terms does not vary these unless we accept the variation in writing.
2. Quotations
Quotations are valid for 14 days unless stated otherwise, and are subject to stock remaining available. Recycled pallet stock turns over weekly; we reserve allocated stock against a confirmed order and not against an outstanding quotation.
3. Grade standards
Every quotation for graded pallets states the grade and attaches our written grade standard. The standard in force at the date of the order acknowledgement is the one that applies. You can read the current version at any time on pallet grades explained.
4. Remedy for a load that misses grade
If a delivered load does not meet the grade stated on your order acknowledgement, notify us within two business days of delivery. We will, at your election, replace the non-conforming units or issue a credit for them. This is your exclusive remedy for grade non-conformity and it is deliberately simple — we do not dispute photographs.
Notification after two business days is at our discretion, because a pallet's condition after it has been in your operation is no longer solely attributable to us.
5. Collections and buyback
- Quoted buyback rates apply to the grades and footprints stated, and assume the load is accessible as described by you.
- Counts are verified by deck count at our yard and photographed, unless you elect to count at loading and sign the ticket.
- We do not purchase pooled pallets (CHEP, PECO, LPR, iGPS or similar). Pool property found in a load is sorted out and returned to the operator at no charge to you.
- We do not accept methyl-bromide-stamped wood, chemically contaminated wood, fire-damaged wood with non-separable contamination, or material subject to a pest quarantine.
- Where a load differs materially from your description, we will contact you before processing rather than after.
6. Delivery, title and risk
Delivery dates are estimates given in good faith and are not of the essence unless we have agreed a firm date in writing. Risk in goods passes on delivery to you or to your nominated carrier. Title passes on payment in full. Where you collect from our yard, risk passes on loading, and we will not release a load we consider unsafe to transport.
7. Payment
Unless agreed otherwise, sales invoices are due on net 30 terms from the invoice date. Buyback payments are made by ACH, typically within five business days of the count being confirmed. We may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum permitted by Colorado law.
8. Load ratings and intended use
Load figures we publish or quote for recycled pallets are observed working figures, not engineered certifications, and we say so on every quote. Racking load capacity depends on your beam spacing and configuration and must be assessed against your own installation. We do not supply Grade B pallets for racking use and will decline such orders.
9. Export and ISPM 15
Where we supply heat-treated wood packaging, it is treated to the ISPM 15 schedule and marked accordingly, with a treatment certificate on request. Compliance is invalidated by modification: if untreated wood is introduced to a treated unit after dispatch, it is no longer compliant and we accept no liability for the consequences.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability in connection with any order is limited to the price paid for that order, and we are not liable for indirect or consequential loss, loss of profit, loss of production or loss of contract.
11. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, which on the Front Range routinely includes severe weather and road closures. Where weather prevents a scheduled collection we will reschedule at the earliest safe opportunity.
12. Governing law
These terms are governed by the laws of the State of Colorado, and the courts of the City and County of Denver have exclusive jurisdiction.
13. Contact
RePallet Co. LLC
4890 Geneva St, Denver, CO 80238
hello@repalletco.com
The terms that matter most, in plain language
| Situation | What happens |
|---|---|
| A load misses the grade quoted | Tell us within 2 business days; we swap or credit |
| A delivery is late | We tell you as soon as we know; dates are estimates unless agreed firm |
| You need to cancel an order | Before loading, no charge. After loading, freight only |
| Stock runs out | Partial delivery, substitute at the lower price, or a new date — your choice |
| A buyback load grades worse than estimated | We contact you before processing, not after |
| Pooled pallets appear in a load | Sorted out and returned to the operator, free |
| Contaminated wood appears | We contact you; licensed disposal at cost if we handle it |
| Payment is late | Interest at the lesser of 1.5%/month or the legal maximum |
| Weather stops a collection | Rescheduled at the earliest safe opportunity, no charge |
| You want to end a programme | 60 days' notice, either way, no penalty |
Anything here you want clarified?
Ask. We would rather answer a contractual question before an order than after one.