Quote request
Price it in one form
Whether you are clearing 60 broken cores off a dock or setting up a standing order for 4,000 Grade A pallets a month, this is the same form and the same crew. No obligation, no sales calls — we do not even have a phone.
Request pricing
Everything marked with a star is required. The rest helps us quote faster.
What happens after you press send
- Within minutes. Your request lands in the yard queue with a batch reference and a timestamp. Nothing sits in an inbox nobody owns.
- Within one business day. A yard manager replies from quotes@repalletco.com with a per-unit price, the grade we are quoting, availability and — if there is haulage involved — a collection or delivery window.
- Before anything moves. You confirm in writing. For buybacks we send a purchase confirmation; for sales, an order acknowledgement with the grade standard attached.
- After the job. Every batch that passes through the yard gets a Pallet Passport record you can quote in your own sustainability reporting.
Not sure what to ask for?
That is normal, and it is not a problem. Put what you know in the message box and leave the rest rough — we would rather work from "about nine stacks of what I think are standard pallets" than wait for you to measure. If you want to arrive better armed, these three pages cover almost every question we get:
- Pallet grades explained — what you are actually buying.
- The pallet size chart — identify the footprint on your dock.
- Pallet pricing guide — what moves the number, and by how much.
What each field is for
| Field | Required | Why we ask |
|---|---|---|
| First and last name | Yes | So a reply can be addressed to a person |
| Yes | The only way we reply; must be working | |
| Phone | Yes | For the driver on the day, not for sales calls |
| Company | No | Helps us understand the context and the sector |
| City | No | Routing |
| State / Province | No | Routing and ZIP validation |
| Postal code | Yes | Drives the freight half of the number |
| Select service | Yes | Routes your enquiry to the right yard manager |
| Product type | Yes | Footprint or product; drives price and availability |
| Quantity | Yes | The single largest lever on the per-unit price |
| Grade | No | If you know; we will specify if you do not |
| Message | No | Dock hours, access, anything odd about the load |
What a good enquiry looks like
The best enquiry we ever received took the customer about ninety seconds and meant we quoted, scheduled and collected inside four working days with no follow-up questions.
About 900 mixed 48x40, maybe 60% sound. 80022. Dock high, leveller, we have a forklift and a driver 6:30–14:00 Mon–Thu. 53' can turn in the yard, entry off the north side. No induction, just report to the scale house. Photo attached.
Nine facts: quantity, footprint, condition estimate, postcode, dock type, equipment, hours, access, arrival instructions. Plus a photograph. That is the whole template and it is still what we show new dispatchers.
- Rough is fine. “About nine stacks of what I think are standard pallets” is a workable enquiry.
- Attach a photo of a representative stack. It moves our estimate from a guess to an observation.
- Include your dock hours honestly, including the lunch closure nobody mentions.
- Say if you both buy and generate. A paired run cuts the freight leg.
- Flag anything unusual — contamination, branding, pooled pallets, a locked gate.
- Tell us your deadline if you have one. We will say whether it is achievable rather than promising and disappointing.
Frequently asked before ordering
| Question | Answer |
|---|---|
| Is there a minimum? | 25 units collected from the yard; ~100 for metro delivery |
| Do I have to commit to anything? | No. Spot business has no contract at all |
| How long is a quote valid? | 14 days, subject to stock remaining available |
| Can I see the pallets first? | Yes — visit the yard, or we send photographs of your actual lot |
| What are your payment terms? | Net 30 standard; other terms for programme accounts |
| Do you take card? | No. ACH or cheque |
| Can I collect myself? | Yes, and it saves 10 – 30% of the delivered price. Bring straps |
| What if the load is wrong? | Tell us within two business days; we swap or credit |
| Will you call me? | No. We have no phone. Everything is written |
| How fast will you reply? | Within one business day; usually the same morning |
Prefer plain email?
Write to hello@repalletco.com with a footprint, a rough count and your postcode. It reaches exactly the same people.