Thirty questions, answered without hedging

In the Denver metro, a recycled Grade A 48" x 40" GMA pallet typically costs $8.50 to $13.50, Grade B $5.50 to $9.00 and a core $2.75 to $5.00, all before freight. New equivalents run $17 to $26.

Twenty-five units collected from the yard. For delivery inside the Denver metro the practical minimum is around 100 units, because below that freight dominates the price.

Grade A and Grade B 48x40 are in stock most weeks. Euro pallets, block pallets and odd squares come and go. Stock is confirmed per order rather than published, because it turns over weekly.

Yes, and we recommend it for a first order. Come to 4890 Geneva St during yard hours and we will pull a representative stack. Remote customers get photographs of the actual lot.

Orders confirmed before 11 AM Mountain Time can usually be pulled and banded the same day for next-day delivery inside the metro.

Truckload quantities regularly — Wyoming, western Nebraska, New Mexico and Utah. Smaller loads outside the Front Range rarely make freight sense and we will say so.

Yes. Sound 48x40 GMA cores typically fetch $5.00 to $8.50 each in the metro, repairable units $2.25 to $4.50 and beyond-repair cores $0.75 to $1.75. Euro pallets fetch more.

Above roughly 400 units inside the Denver metro, yes — and we pay for the sound cores on top. Smaller, remote or contaminated loads may carry a handling charge, always stated up front.

Two to four business days in the metro, same week for customers on a standing route, and about a week elsewhere on the Front Range where we run consolidated routes.

Yes. Broken cores feed the repair line and, failing that, become reclaimed lumber and mulch. They are worth less than sound pallets, and considerably more than a skip pays.

No, and nor can anyone else. Pooled pallets remain the property of the pool operator. We will help you arrange a pool collection at no charge.

By ACH, typically within five business days of the confirmed count. Standing programmes are invoiced monthly against an agreed rate card.

Grade A has original stringers and at most two replaced deck boards. Grade B permits companion stringers, plugs and up to four replaced boards. Grade A is suitable for racking and automation; Grade B is not.

48" x 40" (1219 x 1016 mm) in North America — the GMA pallet. 1200 x 800 mm in Europe — the Euro pallet. There is no single worldwide standard.

A sound recycled 48x40 hardwood pallet holds roughly 4,600 lb static, 2,800 lb dynamic and 1,500 to 2,500 lb in racking. The racking figure depends on your beam spacing and is the one that matters for safety.

A pallet supported by boards on edge rather than blocks. It is the North American norm: lighter, cheaper and far easier to repair than block construction.

Grade A hardwood, yes, within the rating quoted. Grade B with companion stringers should be floor-stacked only, because the repair changes the load path.

Yes, from about 50 units for a footprint we already have a jig for and 100 for a new design. Prototypes in three to five working days.

They are dismantled. Usable boards and runners are recovered, nails are magnet-separated and sold as scrap, and the remainder is ground into landscape mulch, playground fibre and animal bedding.

Nothing from the wood stream. The only exception is material we are not permitted to handle — chemically contaminated or MB-stamped wood — which goes to licensed disposal and which we count and publish separately.

A hardwood 48x40 in a managed loop with repair typically sees six to eight lives. Our yard average across all incoming cores is about seven.

Every batch gets a Pallet Passport record with weights, the reuse and recovery split and the avoided-carbon figure. If your auditor needs a signed certificate on top, ask and we will issue one.

We use 4.8 kg CO2e avoided per pallet reused against a new-pallet manufacturing baseline, plus 23 board feet of lumber not cut. All factors and their sources are published on our carbon methodology page.

Our natural and playground grades are. The feedstock excludes treated, painted and MB-stamped timber entirely, and all ferrous metal is magnet-separated twice.

No. ISPM 15 applies only to wood packaging moving between countries. Paying for heat treatment on domestic freight is a common and avoidable cost.

It certifies ISPM 15 compliance. Four elements: the wheat symbol, the country code, the registered facility number and the treatment code — HT for heat treatment, DH for dielectric, MB for methyl bromide.

No. It is ozone-depleting, restricted under the Montreal Protocol and prohibited by a growing list of importing countries. Heat treatment is safer, cheaper and universally accepted.

If untreated wood is introduced, yes — for the whole unit. Repair with treated stock or have the unit re-treated and re-marked.

Because a pallet enquiry needs a footprint, a count, a postcode and often a photo, and none of those survive a voicemail. Everything goes through a shared email queue that a real yard manager works through, and every message gets a written reply within one business day.

4890 Geneva St, Denver, CO 80238 — the Central Park industrial pocket in north-east Denver, a few minutes from I-70.

Monday to Thursday 6:30 AM to 5:00 PM, Friday 6:30 AM to 3:30 PM, and Saturday 7:00 AM to 12:00 PM for drop-offs. Closed Sunday. All times Mountain.

No. For anything larger than a single trailer we would rather look at the dock and the access before quoting.